Refund & Returns Policy


If there's an issue with your Mala let us know! We want everybody to feel 110% satisfied with their purchase.

Free Returns

***Only available for U.S. Paypal account owners.***

If you use Paypal to purchase your mala you are eligible for up to $30 of coverage on return shipping costs (that will cover your mala). For more details visit: https://www.paypal.com/webapps/mpp/returns 

Defects

Email us at community@malaforest.com and let us know what the issue is. If there's something wrong with your Mala, we'll simply ask you to share photos of the defect within 7 days of receiving it. 

In some situations we'll ask you to ship it back to us within 30 days of purchase. At this point we'll ship you a new one at no cost.

Unsatisfied

If for any reason you're unhappy with your purchase, we will refund your order. Just ship it back to us within 30 days of purchase and we'll refund your purchase minus a 15% restocking fee.

To start this process, just email us at community@malaforest.com